Small Talk (Collins Business Skills and Communication)

Learn how to build key business relationships. Small Talk gives you the confidence to start a conversation and transition into bigger conversation topics so that you are able to build relationships, develop business partnerships, and be successful in business. Learn the language to meet people for the first time, greet people in subsequent meetings, show and receive hospitality, deal with remote communication, and end a conversation. This book includes information on best practice and key phrases for students to refer to and practice saying out loud using online audio. Online audio also includes good and bad examples of authentic recordings of small talk for learners to listen to and assess.



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